FAQs

Thank you for visiting! 98% of all brides and special event planners have found the answers to their questions here. Over the years we have collected all the most common questions and compiled them for your convenience. We hope the questions and answers below will assist you in your planning, and look forward to working with you! (We have also provided the below link to view a full list of our Terms and Policies. By purchasing a Design Fee you are agreeing to the polices stated here).

ORDERING PROCESS & TURNAROUND

What is the ordering process for the invitations on your website?

What is the ordering process for custom invitations?

Why do I have to pay the total before you can send a hardcopy proof?

How long does the design process take?

How long does the printing and production process take?

Can I rush my order?

Can I request samples?

 

ABOUT THE DESIGN FEE

Why is there a Design Deposit?

What is included with my Design Deposit purchase?

What is the difference between a Design Deposit and a Custom Suite Deposit?

 

CUSTOMIZATIONS

Can I change the graphics and layout of the an invitation from your Pre-Designed Suites?

What types of printing do you offer?

What colors and fonts are available?

I want to print my invitations myself, can I purchase digital files?

What are my paper options?

I don’t see exactly what I want on your site, can a design be created from scratch?

I would like my guest’s name printed on the invitation, can you do that?

I see a design that I like, but it’s for a save the date…can I use it as a wedding invitation instead?

I need some of my invitations in English, and the rest in another language, is that possible?

Can the designs on your site be customized for any event?

I found an invitation that I like from another designer, can you create the same thing for me?

How will my invitations arrive to me?

 

ADDRESSING & MAILING

What kind of guest-address services do you offer?

I notice you print guests addresses, does that include postage?

Will you mail my invitations directly to my guests for me?

How do I give you my guests addresses?

 

ADVICE

When should I order my invites?

When should I mail my invites?

I need help with wording/etiquette, do you have suggestions?

What file formats do you accept for photos?

How do I mail my invitations?

I want to order custom stamps, how much will my invitation weigh?

What does hand canceling mean?

 

PAYMENT & SHIPPING

I need 52 invites, why am I being invoiced for 55?

I live outside of the United States, can you ship to me?

Can I expedite shipping?

What forms of payment do you accept?

Why is there a 4% fee if I pay through PayPal?

How will my package be shipped to me?

Once my package has shipped, how long will it take to arrive?

How do I know if my order has shipped?

 

REFUND & REPRINTS

If need to cancel my order, can I get a refund?

I have received my order and noticed an error, what are my options?

I didn’t order enough invites and need more, is this possible?

 

GENERAL QUESTIONS

I like an invitation set on your site, but it’s out of my price range, can you negotiate the cost?

How can I make my invitation suite cheaper?

Do you offer any discounts or wedding packages?

Why do you have minimum orders?

How many invites should I order?

Why is there a minimum order of invites?

 

SPECIFIC PRODUCT QUESTIONS

I love my design, but I do not wish for it to be shown on your blog or website.

Do you create save-the-date magnets?

About our Wedding Booklets:

About our Programs:

What is the ordering process for the invitations on your website?

1. Browse our online gallery to see which design you like best. You can also visit our (Pricing Grid) to see what options fit in your budget. Once you are ready to begin the process, purchase the (Design Deposit) listing from our gallery that best suits the style of invitation you want and you will be directed to the next steps.

2. Once the (Design Deposit) has been purchased, you will be notified by email with a link to our (Client Inspiration Center) so that you can gather the details needed to begin your design and invoice. This is usually sent within 24 hours.

3. (Email us) the details of your event including colors, theme, wording, inspiration boards etc. and the corresponding photos if applicable. It is important that you provide as much accurate and thorough information as possible for the first proof, and to insure no surprises on the invoice.

4. Within 2 business days, we will reply with an invoice and confirmation of receipt. The invoice is only used to confirm your order, and no additional funds are due until your proof is approved. However, be sure that the invoice is as correct as possible and includes everything you wish to see with your invitation suite to insure no surprises later.

5. After confirmation of your invoice accuracy, digital design proof(s) will be provided to you via email within 5 business days. Look carefully over the proof and reply with the changes you desire or require. 3 rounds of revisions are included in the price of your Design Deposit. Any changes requested after 3 rounds are $15 per email exchange. Please carefully check spelling, dates, times, colors and anything else that pertains to the details of the wedding. We are not liable for any discrepancies in the design after the final approval.

6. Once the final design is approved via email, your invoice total is due, and we go to print! You also have the option of ordering a hardcopy proof for $15, simply request one at this time and we will add the final charge to your invoice. (Please note, hardcopy proofs are not available in letterpress. We can provide digitally-printed proofs of your letterpress design for the same price, but please expect that the final product might and probably will be slightly different- as the printing processes are completely opposite.)

7. Your invitations will be shipped using either UPS or USPS Priority. The exchange of products will not take place before the final payment is received, and the cost of shipping will be paid for by the client. To see more information about shipping, (click here.)
8. Sit back as the watch the endless compliments from friends and family roll in!

What is the ordering process for custom invitations?

1. We know how hard it can be to stay under budget when planning a wedding, so our custom wedding packages can be tailored to any budget. Our quotes are guaranteed to be accurate so there are no unexpected costs or fees.

2. Once the Custom Suite Deposit has been purchased, you will be notified by email with a link to our questionnaire form so we can get to know you. This also helps to gather the details needed to begin your design. (You should reiceve your questionnaire form within 24 hours. If you do not, please (contact us.) You will also be sent a password to our online (Client Inspiration Center) where you can download templates, view our Font List, Swatches and Stationery Planning Guide. Every detail- from your flowers, love story, wedding dress and family history- can be helpful in tailoring the look of your invitation package. We want to hear it all, so don’t hold back with ideas!

3. Upon receiving the completed questionnaire and after a final phone consult, Tie That Binds will provide a design proposal, contract, and price quote based on your answers and preferences. Prices start at $499 and includes 100 flat-printed invitations and envelopes. Of course, your proposal can be modified to fit your budget. Our rates are clearly displayed in the contract, giving you the freedom to add or subtract any elements as you see fit. See our (Pricing Grid) for more information.

4. After all of the boring legal stuff is complete, the fun begins! Tie That Binds will design your wedding invitations as discussed in the consultation process. Within two weeks, 1-3 design variations will be presented for your critique. Look carefully over the proof and reply with the changes you desire or require. 3 rounds of revisions are included in your (Custom Suite Deposit.) Any changes requested after 3 rounds are $15 per email exchange. If Tie That Binds is asked to completely redesign the invitation, we will work at an hourly rate of $80 an hour. (This rarely happens, and typically attributes to the client changing their mind or not being clear enough during the phone consult. Be sure to explain yourself thoroughly should you have specific desires for your invitation design.) During proofing, please carefully check spelling, dates, times, colors and anything else that pertains to the details of the wedding. We are not liable for any discrepancies in the design after the final approval.

5. Once the final design is approved via email, the remaining amount on your invoice is due, and we go to print! You also have the option of ordering a hardcopy proof for an additional $15- simply request one at this time and we will add the final charge to your invoice. (Please note, hardcopy proofs are not available in letterpress. While we can provide digitally-printed proofs for the same price, but please expect that the final product might and probably will be slightly different- as the printing processes are completely opposite.) The full invoice must be paid prior to us sending a hardcover proof. (Why?)
Click here for current turnaround times and general production updates.

6. After production is complete, your invitations will be shipped using either UPS or USPS Priority. The exchange of products will not take place before the final payment is received, and the cost of shipping will be paid for by the client. To see more information about shipping, (click here.)
7. Sit back as the watch the endless compliments from friends and family roll in! Read some of our previous client rants on our (Testimonials) page.

Why do I have to pay the total invoice before you can send a hardcopy proof?

We love and trust all of our clients, but we cannot keep them from running our work through a copy machine to avoid paying for invitations. It’s the world we live in! And it’s sad. We appreciate your understanding.

How long does the design process take?

Due to the high volume of orders, initial first design proofs can take up to 5 business days after the approval of your invoice, and depending on our schedule at the time. Every order is important to us and we strive to get the designs to you as quick as possible. However, this is a creative process and proofing times can vary.
(Click here for current turnaround times and general production updates.)

How long does the printing and production process take?

Once you have approved your final design for production, it can take approximately 2-3 weeks to assemble your order (this varies depending on quantity and printing method.) A few of our basic turn-around times are listed below, but the best way to know for sure it to (check our current turnaround times and general production updates.)

Flat-printed Invitations Suites: 1-2 weeks*

Thermography Invitation Suites: 3-4 weeks*

Letterpress Invitations Suites: 4-6 weeks*

*Please note, these timelines are for production only, which comes AFTER you have approved the proof. The time spent editing and proofing your invitation suite rests largely on the client’s ability to respond with changes and edits promptly. Long story short- if you’re in a hurry, try to have your content proofed by your mom/future mom-in-law/your grandma/your planner/your dog as SOON as possible. To avoid rush fees and unneeded stress, we highly recommend ordering at least 6-10 weeks prior to the mailing date to allow ample time for the design, production and assembly of your order.

Can I rush my order?

Yes, we can rush your order based on our production schedule at that time. Please note that the rush fee can vary on the type and quantity of invitations needed. To see if we are accepting rush orders and the rate it would imply, (contact us.) Be sure to include specifics of what you’re looking for, including any invitation upgrades, printing method, quantity, and mailing date.

Can I request samples?

Want to see the quality of our stationery before you start the process? Of course you do! We have put together a (Sample Package) available for (purchase here.) Due to the custom-nature of our work, samples are available in limited numbers. (The samples sent to you will be of previously printed invitations — any personalization will be done once you place an order with us by purchasing a Design Deposit or Custom Suite Fee listing.)

ABOUT THE DESIGN FEE

Why is there a Design Deposit?

Due to the custom nature of our work, all orders require the purchase of a Design Deposit. This fee can vary from $20 to $40, depending on the style and design you choose. The fee covers the design time spent on customizing a design for you to preview. The upside is, you can purchase and preview an invitation with your customized information without being obligated to purchase the entire suite if you change your mind. Because of this, the Design Deposit is non-refundable, and should you decide you want a different invitation after the proof is created, another Design Deposit will be required.
If you choose to move forward with an order, the Design Deposit will count towards the purchase of your printed goods, and is not an additional fee. In other words, the amount of the Design Deposit initially paid to start the process will be deducted from the invoice total. Any additional costs for the design will always be brought to your attention first before proceeding with proofs.

What is included with my Design Deposit purchase?

• 1 Sample Packet – (click here to see contents)
• Access to Our Inspiration Center – You be sent a password to our online Client Resource Center where you can download templates, view our Font List, Swatches and Stationery Planning Guide.
• Up to 3 email proofs in JPG or PDF format (There is a $15 fee per proof after the first 5 proofs)
Can the designs on your site be customized?
YES, all of our designs can be customized with your text and color preferences – this is why you purchase what we call the “Design Deposit” to get started! By purchasing a Design Deposit, you have the option to customize the design you prefer with custom colors and text.

CUSTOMIZATIONS

What is the difference between a Design Deposit and a Custom Suite Deposit?

The Design Deposit is used to create a custom proof from our existing (Invitation Collection.) The Custom Suite Deposit is for invitation suites created from scratch, and while it counts towards your overall purchase, it does not cover more than 100 invitations and envelopes.

Can I change the graphics and layout of the an invitation from your Pre-Designed Suites?

Larger changes to our invitations (other than text and color changes) can be made on a case-by-case basis. Our clients oftentimes have FANTASTIC editing ideas, and we’re all ears! But we’ll need to know what you have in mind first so we can be sure to quote you accurately. Customizing existing invitations comes with fees ranging from $15-$100.

What types of printing do you offer?

We offer digital, thermography, and letterpress printing. Please contact us for a quote if you are interested in thermography or letterpress – they are both beautiful and complex printing methods, and we want to be sure you get an accurate quote and turnaround timeline. Until you’ve contacted us or have heard back, check out our Thermography Price List and Letterpress Pricing List to get a general idea of costs.

What colors and fonts are available?

The color and font options are virtually limitless – once you have started your design process with us we will direct you to our online Inspiration Center where you can view available swatches and fonts.

FONTS: When choosing fonts, we highly recommend that you let the designer choose the best fonts for your custom design. However, you may always request any fonts you wish during the design process. Keep in mind some fonts are best used minimally, as your invitations should be easy for your guests to read. We will not hesitate to voice our opinion should you make a font choice that we don’t recommend, but should you insist, we cannot be held responsible should the final product be illegible.

COLORS: We have provided a color guide designed to provide you with specific color options for available for papers, enclosures and envelopes. If you see a color in the guide that matches your theme, we can match the ink colors for your order to that color.

I want to print my invitations myself, can I purchase digital files?

At this time, we do not sell digital files of wedding invitation suites.
We do offer the option of purchasing digital files for Ceremony and Reception items, such as programs, escort cards, place cards, table numbers, menus, etc. We know planning these little details for your ceremony and reception can be last minute – for that reason you have the option to purchase the digital files to print at home for an additional design fee per item. However, we ask for at least a 3 week notice if you want us to design your ceremony and reception items. We will need ALL finalized information to provided 2 weeks before your wedding date so we have enough time to design the items for you and provide you with printable files.
We also offer the option of purchasing digital files from our sister site, Tie That Binds Parties.

What are my paper options?

We always recommend you order paper samples to ensure you’re getting exactly what you want. However, we have detailed the options below to help! Our papers are available in two weights: basic and heavy.

CRANE’S HEAVY 100% COTTON CARDSTOCK: Available in White, Soft White, and Ivory
All of our invitation materials are automatically quoted to be printed on our heaviest and most luxurious paper, available in three shades at 110 lb cover. Completely tree-free, this paper is distinguished by its elegant and crisp character which communicates prestige, elegance, excellence and quality. It is made of 100% cotton fiber, which is a byproduct of the cotton industry and recognized by the EPA as a recovered fiber.

SHIMMER: For additional glam/elegance the shimmer cardstock has a metallic finish (and a very slight texture) that makes the inks look metallic. This paper is only available in heavy weights of 105lb cover, and is a flat $30 upgrade fee.

CRANE’S BASIC 100% CARDSTOCK: Available in White, Soft White, and Ivory
We suggest our heavy paper’s lighter cousin for our other products including menus, signage, placecards, and other styling details. All reception materials are automatically quoted to be printed on this paper, which is 90 lb cover.

I don’t see exactly what I want on your site, can a design be created from scratch?

You should consider everything shown on our site as an online gallery and jumping off point for your own unique design. However, if you don’t find exactly what you are looking for in our store but know we can design something super-fabulous for your event, then purchase our Custom Suite Deposit here.

I would like my guest’s name printed on the invitation, can you do that?

At this time, we do not offer invitations personalized with each guest’s name. We can only print your guests names on the envelopes, but any name personalization done to the invitation must be handwritten by you.

I see a design that I like, but it’s for a save the date…can I use it as a wedding invitation instead?

Of course! All of our designs can be customized for any event, so if you see something you like but it doesn’t fit your event type, please let us know and we can personalize it just for you. Simply purchase a Design Deposit, and we’ll go from there. If you need larger graphic changes, see our explanation on charges here.

I need some of my invitations in English, and the rest in another language, is that possible?

Yes, we can certainly design your save the dates and/or invitations in both English and any other language, providing you can give us the exact wording for the language you need. There is an additional design fee of $15 – $30 depending on the style of your save the date/invitation.

Can the designs on your site be customized for any event?

Yes! For example, if you see a wedding invitation that you like, but want to use it for a birthday party, we can do that! If you see a save the date that you like, we can customize it for an invite instead, the possibilities are pretty much limitless. We are happy to collaborate with you on any design, the more unique the better! Simply purchase a Design Deposit, and we’ll go from there. If you need larger graphic changes, see our explanation on charges here.

I found an invitation that I like from another designer, can you create the same thing for me?

Unfortunately, no. We strive to create unique designs, and it is against our policy to copy another artist’s work. We will use your inspiration to design something completely unique for you, but we will not under any circumstance reproduce another artist’s design.

How will my invitations arrive to me?

Your invites will arrive to you completely assembled – meaning we will do all of the binding, layering, ribbon tying, etc. You will need to apply any RSVP postage, and stuff the invitations in to their mailing envelopes.

ADDRESSING & MAILING

What kind of guest-address services do you offer?

We offer both wrap-around labels and calligraphy services. To see our pricing on these services, visit our Pricing Grid.

I notice you print guests addresses, does that include postage?

No, it does not include postage.

Will you mail my invitations directly to my guests for me?

We do not offer mailing services at this time.

How do I give you my guests addresses?

We ask that you give us your addresses in the exact way you wish for them to be printed, meaning all salutations, punctuation, and spelling is correct. Once a design fee has been purchased you will be directed to our online Client Resource Center for our address formatting and instructions. We will provide a proof for you of your addresses in the envelope/postcard layout, in matching and complimenting fonts. Note that once the addresses are in the layout, there is a $10 fee per proof for any changes, so make sure to proofread them carefully before submitting them to us.

ADVICE

When should I order my invites?

For invitations, we highly recommend ordering at least 6-10 weeks prior to the mailing date to allow ample time for the design, production and assembly of your order. Orders needed before the production dates listed on our website will be charged a 20% rush fee. To ensure you have plenty of time for the production of your design, visit the Get Started section here and get a custom quote and timeline. Note that once you have approved your final design, it can take between 2-6 weeks to assemble your order, depending on quantity and printing method. A few of our typically turn-around times are listed below, but the best way to know for sure it to check our current turnaround times and general production updates.

Flat-printed Invitations Suites: 1-2 weeks*
Thermography Invitation Suites: 3-4 weeks*
Letterpress Invitations Suites: 4-6 weeks*

*Please note, these timelines are for production only, AFTER you have approved the proof. The time spent editing and proofing your invitation suite rests largely on the client’s ability to respond with change requests promptly. Long story short- if you’re in a hurry, try to have your content proofed by your mom/his mom/your grandma/your planner/your dog ASAP. To avoid rush fees and unneeded stress, we highly recommend ordering at least 6-10 weeks prior to the mailing date to allow ample time for the design, production and assembly of your order.

When should I mail my invites?

Most planners recommend mailing invitations 6-8 weeks prior to the wedding date, depending on your circumstances. Sometimes it’s good to check with your venue/caterer about when they need a final head count, and count backwards from there. You can buy yourself more time by sending save-the-dates up to 6 months ahead of time. However, clients with international guests or destination weddings should consider mailing both invitations and save-the-dates earlier. Ultimately, don’t take our word for it- do some research and ask your planner about what would work best for you. There are also several wedding-planning resources available online.

I need help with wording/etiquette, do you have suggestions?

Yes! We have put together an informational wedding stationery guide, available for download once you have purchased a design fee. Download Here.

What file formats do you accept for photos?

We accept high resolution .jpgs or .tiff files. High resolution means your photo is at 300 dpi or higher.

How do I mail my invitations?

Your invitations will arrive to you completely assembled, but unstuffed and without postage. You are responsible for addressing, stuffing, sealing, adding postage and mailing your invitations unless you have purchased our guest addressing service.

If you are mailing your invitations yourself, we recommend mailing them first class. Some of our invite designs have multiple layers of paper or specialty additions like such as ribbon, etc. These invites should be “Hand Canceled” when mailing them to your guests! Hand canceling means your invitations will be processed BY HAND and should not go through the automated processing machines, avoiding damage. Hand canceling also minimizes the amount of stamping/barcodes on the outer envelope, so your invites will arrive much cleaner to your guests! This is usually a FREE SERVICE, but check with your local post office first.

I want to order custom stamps, how much will my invitation weigh?

Each invitation set is unique, so postage costs will vary. It’s best to take a completed invitation set (including all your enclosures) to your local post office — they can weigh it and tell you the price for a first-class mailing.

What does hand canceling mean?

“Hand canceling” means that your invitations should be processed BY HAND and should not go through the automated processing machines, avoiding damage. Hand canceling also minimizes the amount of stamping/barcodes on the outer envelope, so your invites will arrive much cleaner to your guests! This is usually a FREE SERVICE, but check with your local post office first.

PAYMENT & SHIPPING

I need 52 invites, why am I being invoiced for 55?

We sell invitations in quantities of 5 (if you need 52 invitations we will invoice you for 55). Please note that all of our designs have a minimum quantity of 25, and that there is a $25 order fee for orders under 50.

I live outside of the United States, can you ship to me?

We certainly can! The two courier options are USPS and UPS, and the choice is yours, with two stipulations: Should you choose UPS, it can be quite pricey, but it will certainly arrive much faster than shipping any other method. Should you prefer USPS, it is much more affordable, but slightly less reliable. With all shipping methods, Tie That Binds will not be held responsible for damaged or lost stationery in shipping and mailing. Tie That Binds is also not responsible for any duties, taxes or brokerage fees that may incur during customs.

Can I expedite shipping?

Yes, we can ship to you overnight via Express Mail or UPS for an additional cost. Expedited shipping can range from $20 to $100, depending on the size and weight of your package. We never request a signature at delivery, so please specify if you want a signature to be required. Tie That Binds will not be held responsible for damaged or lost stationery in shipping and mailing.

What forms of payment do you accept?

We accept PayPal, check or money order. PayPal will allow you to pay by credit card, even if you don’t have a PayPal account, but there will be a 4% service fee on all orders over $75 paid through PayPal/credit card.

Why is there a 4% fee if I pay through PayPal?

When paying through PayPal with a credit card, there is a 4% service fee. To avoid this you may mail a check or money order for payment.

How will my package be shipped to me?

All completed invitation suite orders are shipped using USPS Priority Mail or UPS, both of which include a tracking number. Samples and reception materials are sometimes shipped USPS FIRST CLASS, depending on the package weight and size, unless another method is requested and paid for. Shipping can range anywhere from $10 to $60, depending on the size and weight of your package. We never request a signature at delivery, so please specify if you want a signature to be required. Please make sure the address you provided us is current to ensure accurate and timely delivery. Tie That Binds will not be held responsible for damaged or lost stationery in shipping and mailing.

TO OUR OVERSEAS CUSTOMERS: The two courier options for international orders are USPS and UPS, and the choice is yours. Consider this when choosing your courier: Should you prefer UPS, it can be quite pricey, but it will certainly arrive much faster than shipping any other method. Should you prefer USPS, it is much more affordable, but slightly less reliable. With all shipping methods, Tie That Binds will not be held responsible for damaged or lost stationery in shipping and mailing. Tie That Binds is also not responsible for any duties, taxes or brokerage fees that may incur during customs.

Once my package has shipped, how long will it take to arrive?

If you are within the U.S. your package will arrive by USPS between 3-5 business days. UPS can arrive anywhere between overnight and 5 business days, depending on what speed you purchased.

How do I know if my order has shipped?

Please make sure the shipping address you provide with your order is correct. Once your package has shipped, you will be notified via email from the shipping carrier with your tracking number. Once your package has shipped, Tie That Binds has no control over the shipment or delivery of your order – please check on the status of your package with the tracking number.
(Samples and some reception detail orders are shipped First Class without tracking, unless otherwise requested and paid for.)

REFUNDS & REPRINTS

If need to cancel my order, can I get a refund?

There are no refunds on personalized/custom products. In the event that you need to cancel your order, all costs incurred to date are billable, which includes supplies, printing, and design time.

I have received my order and noticed an error, what are my options?

Once you give us the OK to print, any mistakes/typos that were overlooked on the final proof are the clients responsibility, and a re-print fee will be charged if needed. We will try our very best to make sure everything is spelled correctly and that a consistency is maintained, but we are not proofreaders and will rely on you, the client, to make sure all punctuation and copy is correct before printing. Any mistakes deemed the fault of Tie That Binds will be taken care of at no cost to the client, and in a timely manner.

I didn’t order enough invites and need more, is this possible?

Yes, reprints are available for a minimum of $25 for press set-up and can increase depending on the amount of pieces in your invitation suite and printing method. The cost for additional supplies and shipping will be an extra charge. Remember, it takes time for us to set up the press for each job, and reprints can take a considerable amount of time. Depending on the type of invitation style you may also be charged for the minimum amount per press run – the best way to avoid any reprints is to order extra on the first run. Please note: ordering additional invitations printed using Thermography or Letterpress can include substantially higher reprint costs. If you find yourself lacking enough Thurmography or Letterpress invitations, we highly recommend you consider ordering a short run of flat-printed invitations to make up the difference. Design Fee Deposits and short order fees may apply.

GENERAL QUESTIONS

I like an invitation set on your site, but it’s out of my price range, can you negotiate the cost?

Our prices are set and are not negotiable. We have several types of invitations for all budgets, and can offer tips on reducing costs. You can also get an online quote here should you not need all of the items shown in a suite. We also provide the following discounts:

BULK DISCOUNTS:
• Receive a 5% discount for order quantities of 150-200.*
• Receive an 8% discount for order quantities of 201-300.*
• Receive a 10% discount for order quantities of 301 and more.*

MILITARY DISCOUNT
• We appreciate and understand the burden our military members carry for our country, and offer a 15% discount on all products to military members. **

*Discounts do not apply to orders less than $195. The above discounts cannot be combined, or used with any other special promotion. If more than one discount applies to your order, the highest percentage will be given. Discounts do not apply to rush orders, previously printed orders, or orders that require out-of-house printing, such as letterpress or thermography.

**Proof of active military service is required, including a copy of your service member’s military ID, and at least one email received from AKO or other official military email service. Service member’s name must exactly match the name used on the invitation materials.

How can I make my invitation suite cheaper?

Per special request, we can quote for printing your wedding invitations on the lighter paper. Doing this saves about 5% off your order. Depending on your other invitation requests or ideas, we can offer more tips on a case-by-case basis, just ask!
Do you offer any discounts or wedding packages?
At this time we do not have any wedding packages, but we do offer the following discounts:

BULK DISCOUNTS:
• Receive a 5% discount for order quantities of 150-200.*
• Receive an 8% discount for order quantities of 201-300.*
• Receive a 10% discount for order quantities of 301 and more.*

MILITARY DISCOUNT
• We appreciate and understand the burden our military members carry for our country, and offer a 15% discount on all products to military members. **

*Discounts do not apply to orders less than $195. The above discounts cannot be combined, or used with any other special promotion. If more than one discount applies to your order, the highest percentage will be given. Discounts do not apply to rush orders, previously printed orders, or orders that require out-of-house printing, such as letterpress or thermography.

**Proof of active military service is required, including a copy of your service member’s military ID, and at least one email received from AKO or other official military email service. Service member’s name must exactly match the name used on the invitation materials.

Why do you have minimum orders?

There is a significant amount of cost and time to set up the presses for each job – therefore we require a minimum quantity order of 25. Pricing for letterpress and thermography may be significantly higher for orders less than 100 quantity.

How many invites should I order?

We recommend that you order 10-15 additional invites to account for extras. Any reprint will be a minimum of $25 for set-up, and can vary depending on the amount of pieces in your invitation suite. Remember, it takes time for us to set up the press for each job, and reprints take a considerable amount of time. (ADD SOMETHING ABOUT HOUSEHOLDS)

Why is there a minimum order of invites?

It takes quite a bit of time to set up each job for our presses, which is why we ask for a minimum order per job.

SPECIFIC PRODUCT QUESTIONS

I love my design, but I do not wish for it to be shown on your blog or website.

Though we love to post new designs on our website, if you are concerned about your personal information being shown, please let us know and we will not show your personal information online. We do maintain the right to showcase our client work online, but will work to find a compromise should you be concerned.

Do you create save the date magnets?

Yes we do! We model our save-the-date and save-the-date magnet designs from our Invitation Collections, and you can see save-the-date magnet pricing by visiting our Pricing Grid.


ABOUT OUR WEDDING BOOKLETS

These folded booklets are a great addition to any wedding, especially one with a lot of information for the guest. The booklets are handmade and hand-tied, and fold in two places. The three flat planes that remain are used to frame your invitation, and also hold the rsvp and information cards included. The booklets are a flat $6 each on top of the pricing quoted for your invitation and subsequent cards. The $6 includes your choice of ribbon, ecru linen paper, mounting, folding, and pre-stuffing of the secondary cards. They are absolutely gorgeous and considered to be one of the most luxurious invitation format that we offer.


ABOUT OUR PROGRAMS

Consider the programs shown on our website as a launching point for your ideas and dreams for wedding reception details. If you don’t see a format shown in our gallery, ask us about pricing on a custom format! Anything you can dream of, we will try to create for you.

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